Returns & Exchanges
At Onnit, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you find the perfect fit and style for your lifestyle without any hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and attach the shipping label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.