Frequently Asked Questions
Everything you need to know about your Onnit shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. Our apparel is designed for a modern fit; if you are between sizes, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Onnit is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and fair-trade certified factories for all our seasonal collections.